Service Request Ticket - # 61430

Service Request Information

CONTACT Name Lydum, Randi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2016 11:01 AM
Department Athletics Phone 88121
Location Email lydumr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20091640[Edit Inv] (opens in a new window) Bldg/Room AD 302A
Service Tag Description Xerox Phaser 3600DN Mono Laser Printer
Serial No. MHB867190 Location Sports Information

Model P3600/DN Hostname
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V, Printer maint:Xerox 3600 feed roller #JC97-02233A from VISA2015004713 replaced JUL2015 on SR57536 Ink/Toner Refill

Wired NIC 00:00:AA:BE:03:95

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Sep 29, 2016 12:35 PM 
Status changed from (1) Pending to (5) Completed
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Jonathan Yoshikawa Sep 27, 2016 03:04 PM 
printer says offline.
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Jonathan Yoshikawa Sep 27, 2016 08:28 AM 
Needs static IP
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Jonathan Yoshikawa Sep 26, 2016 12:23 PM 
Task reassigned to Jonathan Yoshikawa.
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Kirsten Fauser Sep 26, 2016 11:57 AM 
Task reassigned to UCS Tech.
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Kirsten Fauser Sep 26, 2016 11:57 AM 
Available until 4:30 today. 
Available all day tomorrow.
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Kirsten Fauser Sep 26, 2016 11:26 AM 
Emailed about availability.
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Kirsten Fauser Sep 26, 2016 11:02 AM 
Task reassigned to Service Request Desk.
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Kirsten Fauser Sep 26, 2016 11:01 AM 
****This is an email****
Hi,
The printer in my office is not recognized on 
my computer...I have tried all of the usual 
techniques but am not able to figure it out. 
Thanks, Randi
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