Service Request Ticket

Service Request Information

CONTACT	Name	Gunther, Lindsay	Date	Sep 28, 2016 02:42 PM
	Department		Phone
	Location		Email	guntherl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160129 (opens in a new window)	Bldg/Room	RWEC 239
	Service Tag	20DZPD2	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	20DZPD2	Location	Jenna Otto
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511; TRANSFER from W#20110888- Adobe Acrobat X Std from bundled with Fujitsu ScanSnap S1500 P0085009, Adobe CS6 Design & Web Premium
	Wired NIC	18:66:DA:1C:A5:5F

TECHS	Submitted by	Kyle Arthenayake	Contact	karthenayake14@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Sep 28, 2016 04:33 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Sep 28, 2016 04:33 PM	Done!	Add Attachment
Jonathan Yoshikawa	Sep 28, 2016 04:06 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Kyle Arthenayake	Sep 28, 2016 02:42 PM	**This is an email** Hello, I'm having trouble accessing my Adobe Acrobat Pro. I go and click on it to open and nothing works, I've even tried right clicking and selecting Open with no luck. Can you please tell me how to proceed? Thank you, Lindsay	Add Attachment