Service Request Ticket - # 61499

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 28, 2016 03:24 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160387[Edit Inv] (opens in a new window) Bldg/Room ITC 015
Service Tag 8YVRRD2 Description Dell Precision Tower 3620 Quad Core 3.4GHz, 4.0GHz
Serial No. 8YVRRD2 Location Nathan Sauer, Classroom Support

CPU Unknown


OS Unknown Software

Wired NIC 18:66:DA:34:09:0E

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Oct 05, 2016 10:45 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Oct 04, 2016 04:58 PM 
This was setup last week, we got 6 mini display 
port to DVI dongles but are waiting to install 
until Nathen has time.  The computer is monitoring 
all his stations so it was set to a lower priority.
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Courtney Croy Sep 28, 2016 03:24 PM 
NEW EQUIP SETUP: A Dell Precision Tower 3620 is to be set 
up and delivered for Nathan Sauer in ITC 015. This item is 
not fully filled in the inventory system and is not tagged. 
These things will need to be done later, but the set up of the 
machine is a priority. S/N and Mac address have already 
been obtained. This equipment is located in ITC 008 on the 
counter across from the storage wall.
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