Service Request Ticket - # 61500

Service Request Information

CONTACT Name Monge, Robert   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 28, 2016 03:30 PM
Department Library & Media Services Phone 88887
Location Email monger@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20100956[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. S200RK102689 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:88:B0:0D

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Sep 28, 2016 05:18 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Sep 28, 2016 05:18 PM 
Jack was not activated. We activated the Jack and
it works now.
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Megan Thibeault Sep 28, 2016 03:39 PM 
Task reassigned to Shandelle Pepper.
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Kyle Arthenayake Sep 28, 2016 03:30 PM 
We have a computer in HL 108 that has no network
connection. 

It is lab computer #14  
WOU Number: 20100956[Edit Inv]
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