Service Request Ticket - # 61504

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 29, 2016 08:40 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130046[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B006770 Location PDR

Model ColorQube 8880 Hostname hlref3.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.45 Metered Code:3074 RMA:(8870)XFL148245(5/12/16) Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:6C:1B:EE

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Oct 07, 2016 08:02 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Oct 07, 2016 08:02 AM 
For got to close this ticket. All library printers
are running great now:)
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Shandelle Plasker Sep 29, 2016 05:28 PM 
Went down and gave it a new wiper blade and
maintenance kit. Needed it. Didn't make any weird
noises while I was down there. Still printing a
little bit of black spots. Going down tomorrow to
see if I can clear that out. If not calling Xerox
b/c it may still have a print head issue.
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Amy Anderson Sep 29, 2016 08:40 AM 
Alyssa from the library info desk called saying 
that printer in the Ref group #3 was having paper 
jams all morning and when they shut it off it made 
a weird noise. WOU# 20130046[Edit Inv]
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