Service Request Ticket - # 61513

Service Request Information

CONTACT Name Goldsworthy-Bishop, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 29, 2016 10:58 AM
Department Social Science Phone 88464
Location Email goldswop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Oct 03, 2016 04:01 PM 
Status changed from (2) Scheduled to (5) Completed
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Ranjit Kayastha Oct 03, 2016 04:01 PM 
She got her new laptop a day before she left USA
for 3 months and admin rights wasn't given so she
couldn't login.
She has to put a new OS.

I add the machine to domain.
office was not working on it. make it lisenced on
the wou account and setup the printer.

The account is only showing when hard wired but
she is fine with it.
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Ranjit Kayastha Oct 03, 2016 01:48 PM 
Task reassigned to Ranjit Kayastha.
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Megan Thibeault Oct 03, 2016 11:38 AM 
Priority changed from (3) Priority to (2) High Priority.
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Ranjit Kayastha Sep 30, 2016 10:03 AM 
Status changed from (1) Pending to (2) Scheduled
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Ranjit Kayastha Sep 30, 2016 10:03 AM 
Mondays or Wednesdays 1-3PM
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Hallie Jensen Sep 29, 2016 10:58 AM 
Set computer up to print to social science copier
and social science office. In office Mondays and
Wednesdays 1-3
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