Service Request Ticket - # 61569

Service Request Information

CONTACT Name Brown, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2016 08:17 AM
Department Business Services Phone 88171
Location Email brownd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20150777[Edit Inv] (opens in a new window) Bldg/Room AD 206C
Service Tag GD24252 Description Dell UltraSharp 24 Monitor #U2414H
Serial No. GD24252 Location Ashley Schaumburg
TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

Public
Entered by Date Memo
Nick Wanderschied Oct 04, 2016 10:22 AM 
Task reassigned to Nick Wanderschied.
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Nick Wanderschied Oct 04, 2016 10:22 AM 
Status changed from (1) Pending to (5) Completed
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Nick Wanderschied Oct 04, 2016 10:22 AM 
Had dawn enter code to connect to copier. Added 
student worker to printer.
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Amy Anderson Oct 04, 2016 10:10 AM 
****This is an email****
Nick needed to get UCShelp to make this work.  In 
the meantime, could he come back and add a printer 
for someone in TH105 (student worker Belen)?
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Nick Wanderschied Oct 04, 2016 09:44 AM 
Added the printer to her computer but she still 
can't print. Not sure what to do.
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Nick Wanderschied Oct 04, 2016 09:44 AM 
Added the printer to her computer but she still 
can't print. Not sure what to do.
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Nick Wanderschied Oct 04, 2016 09:41 AM 
Task reassigned to UCS Tech.
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Nick Wanderschied Oct 04, 2016 09:26 AM 
Task reassigned to Nick Wanderschied.
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Amy Anderson Oct 04, 2016 08:22 AM 
****This is an email****
20150777[Edit Inv]
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Amy Anderson Oct 04, 2016 08:20 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Amy Anderson Oct 04, 2016 08:20 AM 
****This is an email****
I am ready now.  I should be here most of the day 
until 3.
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Amy Anderson Oct 04, 2016 08:17 AM 
Responded asking for WOU# and availability
****This is an email****
Hello,

Could you have someone help me add a printer?  I am in Todd Hall 
103.  The printer is the Konica Minolta copier, know as TRI Fred.
 
Dawn Brown
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