Service Request Ticket - # 61596

Service Request Information

CONTACT Name Chadd, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 05, 2016 01:11 PM
Department Bookstore Phone 88360
Location Email chaddr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101365[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 33KVJQ1 Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 33KVJQ1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro, Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080862 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DF:8D:D9

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Oct 05, 2016 02:08 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Oct 05, 2016 01:29 PM 
Task reassigned to Ranjit Kayastha.
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Kirsten Fauser Oct 05, 2016 01:11 PM 
Needs to update Java so she can use banner. 
Available all afternoon.
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