Service Request Ticket - # 61598

Service Request Information

CONTACT Name Harvey Horning, Christine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 05, 2016 04:59 PM
Department Criminal Justice Phone 89712
Location Email harveyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091678[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag CGN0LM1 Description Dell Optiplex 960
Serial No. CGN0LM1 Location beneath standing up desk waiting for wipe

CPU Unknown


OS Unknown Software

Wired NIC 00:26:B9:78:0C:A9

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Oct 06, 2016 09:54 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Oct 06, 2016 09:54 AM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Oct 06, 2016 09:54 AM 
Done!
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Kyle Arthenayake Oct 05, 2016 05:00 PM 
Priority changed from (3) Priority to (2) High Priority.
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Kyle Arthenayake Oct 05, 2016 04:59 PM 
Volume is not working. She has adjusted the volume
on the sound bar as well as the setting on her
computer.
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