Service Request Ticket - # 61612

Service Request Information

CONTACT Name Maciel, Denisse   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 06, 2016 01:53 PM
Department Financial Aid Phone 88476
Location Email macield@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20141183[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 4T4NV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 4T4NV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298; CANCELLED RENEWAL MAY 2017--Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop FEB2016 --REMOVE

Wired NIC 98:90:96:DA:62:28


TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public

Entered by Date Memo
Shandelle Plasker Oct 06, 2016 03:08 PM
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Oct 06, 2016 03:08 PM
This has been all setup.
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Megan Thibeault Oct 06, 2016 02:50 PM
Task reassigned to Shandelle Pepper.
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Hallie Jensen Oct 06, 2016 01:53 PM
She has a new station in her area and would 
like help setting back up her machine.

The machine is were it should be she would just 
like them all plugged in.
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