Service Request Ticket - # 61616

Service Request Information

CONTACT Name Gimenez-Eguibar, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 06, 2016 02:53 PM
Department Humanities Division Phone 89541
Location Email gimenezp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140863[Edit Inv] (opens in a new window) Bldg/Room BELL 305
Service Tag Description Apple iMac 27-inch with Retina 5K display #Z0QW
Serial No. C02PW09QFY13 Location Patricia Gimenez, Modern Languages 2nd station

CPU Intel Core i5(3.3GHz Quad-core)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from xxxx2014004298

Wired NIC 98:5A:EB:D1:98:58


Wireless NIC AC:29:3A:97:F2:AB


Bluetooth NIC AC:29:3A:97:F2:AC

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Oct 06, 2016 03:28 PM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor Oct 06, 2016 03:28 PM 
made a preset for Mac that kept the pin for printer
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Amy Anderson Oct 06, 2016 02:53 PM 
Patricia is unable to print to HU copier. She is 
in HSS 315 and the WOU# on her computer is 
20140863[Edit Inv]
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