Service Request Ticket - # 61630

Service Request Information

CONTACT Name Singson, Beeb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 07, 2016 01:49 PM
Department Natural Science Division Phone 89274
Location Email singsonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20120534[Edit Inv] (opens in a new window) Bldg/Room SSC 107
Service Tag Description Epson WorkForce DS-6500 Document Scanner #B11B205221
Serial No. PWTZ000845 Location
TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

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Entered by Date Memo
Shina Oladiti Nov 02, 2016 01:42 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Nov 02, 2016 01:05 PM 
I told Beeb that they would have to get a new
scanner, the broken hinge maybe to reason why the
scanner is not functioning well, guess because is
not closing well.
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Amy Anderson Nov 02, 2016 08:46 AM 
Called saying that he moved scanner from NS 218 to 
his office NS 113. WOU# 20120534[Edit Inv]
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John Rushing Nov 01, 2016 10:00 AM 
Status changed from (5) Completed to (1) Pending
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John Rushing Nov 01, 2016 10:00 AM 
He called and said it was still not working.  
There is a replacement scanner in its place but 
the broken one is still there and is not working. 
He would like to have someone look at it again.
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Shina Oladiti Oct 07, 2016 04:57 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Oct 07, 2016 03:04 PM 
The scanner are working fine, i just run an update
on the computers and was able to scan couple some
papers. W#20120534[Edit Inv] hinge is broken.
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Shina Oladiti Oct 07, 2016 01:56 PM 
Task reassigned to Adeshina Oladiti.
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Natalie Plasker Oct 07, 2016 01:49 PM 
****This is an email****
**Available 10/7/16 2-5 Or Wednesday Anytime**
Two scanners are not connecting with the 
computers. They try unplugging it and plunging 
it back in and it just says cannot connect.
WOU# 20120534[Edit Inv] Hinge on back of scanner is loose
WOU#20150518[Edit Inv]
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