Service Request Ticket - # 61642

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2016 11:33 AM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130734[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 35D6M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35D6M02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:99:CF:9C

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Oct 10, 2016 02:50 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Oct 10, 2016 02:50 PM 
Browser, flash, java. shockwave, Silverlight
updates fixed the issue.
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Ranjit Kayastha Oct 10, 2016 01:26 PM 
Task reassigned to Ranjit Kayastha.
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Kirsten Fauser Oct 10, 2016 11:33 AM 
Unable to change printer setting when printing 
from WolfWeb. 
Also WolfWeb is signing her out while she is 
still active in it. 

Available all day.
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