Service Request Ticket - # 61648

Service Request Information

CONTACT Name Schowalter, Dana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2016 12:20 PM
Department Humanities Division Phone 89240
Location Email schowalterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20091135[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch, 2.4GHz Intel core 2 Duo #Z0J7
Serial No. W8019UVAATM Location PDR

CPU Intel Core 2 Duo 2.4GHz 3MB shared L2 cache


OS Unknown Software Mac OS X v10.6 Snow Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office for Mac 2008 from P0075003, Telestream - ScreenFlow 2 from VISA2009001563

Wired NIC 58:B0:35:FE:74:D3


Wireless NIC F8:1E:DF:EE:72:01


Bluetooth NIC 58:B0:35:94:E9:67

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Kirsten Fauser Oct 12, 2016 11:34 AM 
Status changed from (1) Pending to (5) Completed
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Kirsten Fauser Oct 12, 2016 11:34 AM 
Was returned.
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Kirsten Fauser Oct 10, 2016 12:20 PM 
Forgot charger at home and will borrow a charger 
until just before 5pm today.
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