Service Request Ticket - # 61654

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2016 02:51 PM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20141135[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3RTHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 3RTHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; Adobe Full CC2015 Desktop+Acrobat ProDC from Student Tech licensing

Wired NIC 98:90:96:D6:47:E6


TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public

Entered by Date Memo
Megan Thibeault Oct 11, 2016 04:18 PM
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Oct 11, 2016 04:18 PM
power was undone on the monitor
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Megan Thibeault Oct 11, 2016 02:22 PM
Task reassigned to Megan Eichler.
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Megan Thibeault Oct 11, 2016 08:42 AM
rm open today at 4pm
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Natalie Plasker Oct 10, 2016 02:51 PM
Professor was leaving as maintenance was coming in
and said that earlier it was not connecting to the
internet either. 
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