Looks like she saved half worked file in one place
in her I drive and then the one that is completed
in the other place. And then she was going to the
folder that has the half worked file.

She said she was getting an message while she is
caving files. I didn;t get any.

But I have asked her to try today and tomorrow and
let us know if she will get the message again. We
can unistall and install the office again.

I showed her how can she manage and save her file
if she has to go inside a lot of folders to save it.