Service Request Ticket - # 61685

Service Request Information

CONTACT Name Wisniewski, Loren   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2016 11:32 AM
Department Health & Exercise Science Phone 89291
Location Email wisniewl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20091135[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch, 2.4GHz Intel core 2 Duo #Z0J7
Serial No. W8019UVAATM Location PDR

CPU Intel Core 2 Duo 2.4GHz 3MB shared L2 cache


OS Unknown Software Mac OS X v10.6 Snow Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office for Mac 2008 from P0075003, Telestream - ScreenFlow 2 from VISA2009001563

Wired NIC 58:B0:35:FE:74:D3


Wireless NIC F8:1E:DF:EE:72:01


Bluetooth NIC 58:B0:35:94:E9:67

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact karthenayake14@wou.edu 88925

Tracking

Entered by Date Memo
Kyle Arthenayake
Email

Public
Entered by Date Memo
Kyle Arthenayake Oct 12, 2016 02:04 PM 
Status changed from (1) Pending to (5) Completed
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Kyle Arthenayake Oct 12, 2016 02:04 PM 
Task reassigned to Kyle Arthenayake.
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Kyle Arthenayake Oct 12, 2016 02:04 PM 
returned
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Kirsten Fauser Oct 12, 2016 11:32 AM 
Borrowing Mac for class period. 
Will return at 2pm today.
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