Service Request Ticket - # 61694

Service Request Information

CONTACT Name Holbert, Andrew   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2016 12:43 PM
Department VP Student Affairs Phone 89246
Location Email holberta@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091352[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53D1KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro ,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010

Wired NIC B8:AC:6F:83:DC:CE

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Oct 12, 2016 02:53 PM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Oct 12, 2016 02:53 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Oct 12, 2016 02:53 PM 
Done!
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Kirsten Fauser Oct 12, 2016 12:43 PM 
Called and said his computer is stuck updating. 
Has been going on for over an hour and would like 
someone to come down and help. 
Available until 4pm.
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