Service Request Ticket - # 61703

Service Request Ticket - # 61703

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Service Request Information

CONTACT	Name	Menear, Carla	Date	Oct 13, 2016 08:22 AM
	Department	Creative Arts	Phone	88275
	Location		Email	menearc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20140337 (opens in a new window)	Bldg/Room	ITC 007
	Service Tag		Description	HP Officejet Pro 8100 Color Inkjet ePrinter #CM752
	Serial No.	CN48QFV10S	Location	PDR pile!
	Model	CM752A	Hostname
	Notes	Up To 20 ppm Black/16 ppm Color Borderless Printing Up To 8.5x11" Automatic Duplex Printing Ethernet & Wi-Fi Connectivity Print From Mobile Devices ePrint Compatible W-Fi; HP Officejet Pro 8100 ePrinter AC power Supply charger cable cord from VISA2016005903 NOV2016 order9498	Ink/Toner Refill	BLK-HP950 Colors-Cyan, Magenta and yellow HP951
	Wired NIC	A0:2B:B8:67:09:4B
	Wireless NIC	C4:34:6B:10:60:DE

TECHS	Submitted by	Amy Anderson	Contact	adanderson13@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Tracking

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Dec 07, 2016 04:49 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Shina Oladiti	Dec 07, 2016 04:49 PM	Done!	Add Attachment
Megan Thibeault	Dec 07, 2016 03:27 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Megan Thibeault	Dec 07, 2016 03:27 PM	Can you do this for me please	Add Attachment
Megan Thibeault	Nov 30, 2016 11:18 AM	went by her office and she was on a conference call, will check back	Add Attachment
Megan Thibeault	Nov 22, 2016 10:39 AM	Status changed from (3) Order in Process to (6) Ready to Deliver	Add Attachment
Megan Thibeault	Nov 22, 2016 10:39 AM	Cord is here, left Carla a VM	Add Attachment
Megan Thibeault	Nov 09, 2016 02:43 PM	Status changed from (1) Pending to (3) Order in Process	Add Attachment
Megan Thibeault	Nov 09, 2016 02:43 PM	PR9498	Add Attachment
Megan Thibeault	Nov 09, 2016 02:40 PM	Status changed from (4) On Hold to (1) Pending	Add Attachment
Megan Thibeault	Nov 09, 2016 02:40 PM	CAD907	Add Attachment
Megan Thibeault	Oct 27, 2016 02:40 PM	Status changed from (1) Pending to (4) On Hold	Add Attachment
Megan Thibeault	Oct 27, 2016 02:37 PM	Pepper is replacing an older one, hoping that cable will work for here	Add Attachment
Megan Thibeault	Oct 27, 2016 02:31 PM	She wants to setup this printer locally, can't find the power cable from when she moved. I looked around the office and in the PDR shed, found nothing.	Add Attachment
Shandelle Plasker	Oct 27, 2016 01:28 PM	Task reassigned to Megan Eichler.	Add Attachment
Shandelle Plasker	Oct 27, 2016 01:28 PM	Thank you Megan	Add Attachment
Amy Anderson	Oct 13, 2016 08:22 AM	Carla in Smith Hall room 102 needs printer hooked up that she recently retrieved out of storage. The WOU# 20140337	Add Attachment