Service Request Ticket - # 61718

Service Request Information

CONTACT Name Maciel, Denisse   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 13, 2016 12:53 PM
Department Financial Aid Phone 88476
Location Email macield@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100433[Edit Inv] (opens in a new window) Bldg/Room WEL
Service Tag Description Xerox Phaser 3600DN Monochrome Laser Printer
Serial No. MHB891295E Location Empty

Model P3600/DN Hostname financialaid.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V, PRINTER MAINT: Xerox Phaser 3600 fuser unit 110volt part#126N00324 from VISA2012003442 MAY2013 SR50471; Xerox 3600 Fuser 110V, New #126N00324 from VISA2014004513 SR56381 APRIL2015; PRINT MAINT: Xerox 3600 Fuser Maintenance Kit, 110V, New #3600-Z1, VISA2016005798, OCT2016, SR61718 Ink/Toner Refill

Wired NIC 00:00:AA:BE:4C:89

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

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Entered by Date Memo
Shandelle Plasker Oct 24, 2016 02:32 PM 
Status changed from (3) Order in Process to (5) Completed
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Shandelle Plasker Oct 24, 2016 02:32 PM 
I have installed the new maintenance kit.
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Tricia Flaherty Oct 20, 2016 05:01 PM 
order#9487 rec'd 10-20-16
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Shandelle Plasker Oct 13, 2016 12:53 PM 
Printer was making loud noises from the fuser
area. Installed used fuser that was not having
issues and the noise went away. 

Put in a purchase request for new maintenance kit
for this printer.
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