Service Request Ticket - # 61735

Service Request Information

CONTACT Name Plasker, Shandelle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 14, 2016 04:55 PM
Department University Computing Solutions Phone 14018
Location Email peppers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070075[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A
Serial No. CNRXJ99800 Location PDR

Model Q5409A Hostname zippy.wou.edu
Notes duplexing three trays PRINTER MAINT: HP LJ 4350DTN Maint Kit #Q5421A0-OEM-B P0097152 SR56500 IP:140.211.118.36; PRINT MAINT: HP 4350 Fuser Maintenance Kit #Q5421A, VISA2016005811, OCT2016, SR61735 Ink/Toner Refill

Wired NIC 00:1A:4B:14:A6:DE

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Oct 25, 2016 01:11 PM 
Status changed from (3) Order in Process to (5) Completed
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Shandelle Plasker Oct 25, 2016 01:11 PM 
New maintenance kit has been installed. Everything
is printing great now.
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Tricia Flaherty Oct 20, 2016 05:09 PM 
order9494 rec'd 10-20-16
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Shandelle Plasker Oct 14, 2016 04:56 PM 
Status changed from (1) Pending to (3) Order in Process
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Shandelle Plasker Oct 14, 2016 04:56 PM 
Put in a purchase request for a new maintenance
kit. Order#9494
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Shandelle Plasker Oct 14, 2016 04:55 PM 
HP Printer is giving a fuser error. Needs new
maintenance kit.
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