Service Request Ticket - # 61741

Service Request Information

CONTACT Name Dearing, Barbara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 17, 2016 10:48 AM
Department Athletics Phone
Location Email dearingb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090568[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71TVFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:74:7F:D9

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Oct 17, 2016 01:53 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Oct 17, 2016 01:53 PM 
Updates fixed it
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Ranjit Kayastha Oct 17, 2016 12:38 PM 
Task reassigned to Ranjit Kayastha.
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Kyle Arthenayake Oct 17, 2016 10:48 AM 
Computer is doing updates and has not moved on and
has been stuck for 30 minutes
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