Service Request Ticket - # 61744

Service Request Information

CONTACT Name Russell, Shondra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 17, 2016 11:54 AM
Department Upward Bound Phone 88617
Location Email russells@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160194[Edit Inv] (opens in a new window) Bldg/Room APSC 501E
Service Tag 2Y4LKC2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. 2Y4LKC2 Location Upward Bound Director, Shondra Russell

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511

Wired NIC 28:F1:0E:1F:34:6A


Wireless NIC 40:49:0F:8A:FC:BB

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Oct 17, 2016 03:25 PM 
Status changed from (2) Scheduled to (5) Completed
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Tim Taylor Oct 17, 2016 03:25 PM 
Her pdf wouldn't open in Chrome but taught her how
to open it outside of Chrome and it works
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Tim Taylor Oct 17, 2016 02:01 PM 
Task reassigned to Tim Taylor.
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Ranjit Kayastha Oct 17, 2016 12:07 PM 
Status changed from (1) Pending to (2) Scheduled
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Kirsten Fauser Oct 17, 2016 11:54 AM 
Needs to update her Adobe Reader. 

Is available today (10/17) 3pm-5pm. 
Available tomorrow (10/18)
 8:30am-10am;11:30am-2:30pm
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