Service Request Ticket - # 61750

Service Request Information

CONTACT Name Tankersley, Daniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 17, 2016 02:31 PM
Department Creative Arts Phone 89658
Location Email tankersley@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160428[Edit Inv] (opens in a new window) Bldg/Room ITC 104C
Service Tag Description iMac 21.5in w/Retina 4K, 3.1GHz Quad-core i5 #Z0RS
Serial No. D25SK097GG7F Location Graphic Arts Station replacing loaner W#20090792

CPU Intel Core i5(3.1 GHz Quad-core)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education-Office 201* for MAC License from XXXX2016005511; Adobe CC2015.5 from Student Tech LAb license station for use by students for classwork

Wired NIC 38:C9:86:58:0E:57


Wireless NIC 28:F0:76:64:86:8A


Bluetooth NIC 28:F0:76:64:86:8B

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Oct 28, 2016 11:28 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Shandelle Plasker Oct 28, 2016 11:28 AM 
These have been delivered and setup. Gave Daniel
admin rights.
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Megan Thibeault Oct 28, 2016 11:06 AM 
Task reassigned to Shandelle Pepper.
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Megan Thibeault Oct 27, 2016 01:25 PM 
Shandelle is taking a printer over and this should
be setup at the same time. Please help her with this.
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Ranjit Kayastha Oct 27, 2016 11:18 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Oct 27, 2016 11:18 AM 
Moved both the iMAc's in AD to FacStaff-Creative
Arts-Arts
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Shina Oladiti Oct 27, 2016 09:40 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Oct 27, 2016 09:40 AM 
************************************
Update in AD.
************************************
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Shina Oladiti Oct 27, 2016 09:39 AM 
Sent an email for availability.
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Shina Oladiti Oct 27, 2016 09:36 AM 
Prepped and ready to be delivered. It back on the
counter.
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Shina Oladiti Oct 27, 2016 09:09 AM 
Prepped, updates has been installed, i am checking
for updates on AdobeCC2015.
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Tricia Flaherty Oct 19, 2016 10:09 AM 
Please install the Adobe CC2015.5 Full Mac
software on these two stations as well as Office
2016.  This will be for student lab use in ITC104C
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Shina Oladiti Oct 18, 2016 09:36 AM 
Imaging in progress......
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Courtney Croy Oct 17, 2016 02:31 PM 
NEW EQUIPMENT SETUP: 2 Mac cpu's: W#20160428[Edit Inv] & 
W#20160429[Edit Inv] are to be set up and delivered for Daniel 
Tankersley.  These are replacing loaner macs W#20090792[Edit Inv] 
& W#20090905[Edit Inv].  The new macs are located in ITC 008 on 
the counter across from the storage wall.
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