Service Request Ticket - # 61763

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 18, 2016 11:06 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130045[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. 5AB000677 Location PDR

Model ColorQube 8880 Hostname hlref2.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK-RMA:XFL134179 1/14/16 RMA:T4B005474 5/12/2017 IP: 140.211.112.44 Metered Code: 4657 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:5F:D4:C0

TECHS Submitted by Service Request Desk Contact ucshelpdesk@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Oct 18, 2016 12:26 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Oct 18, 2016 12:26 PM 
Changing maintenance kit fixed it.
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Ranjit Kayastha Oct 18, 2016 11:55 AM 
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha Oct 18, 2016 11:54 AM 
The maintenance kit looks pretty bad. Going to
change it now.
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Ranjit Kayastha Oct 18, 2016 11:54 AM 
I did put out of service tag on it and shut down
the printer.

It's printing one vertical line.
The words are lighter on that line.
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Service Request Desk Oct 18, 2016 11:06 AM 
Printout on the HL Ref printer 20130045[Edit Inv] have lines
on them.
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