Service Request Ticket - # 61766

Service Request Information

CONTACT Name Rezell, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 18, 2016 12:48 PM
Department University Computing Solutions Phone 88975
Location Email rezelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141248[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 6GTHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 6GTHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; TRANSFERING TO W#20181055 9-2019- TRANSFER from W#20091332 - Episode Pro 7 with Pro Audio from VISA2016005605 & VISA2016005652; Will check with Deborah later about transfer of AVS video applications: AVSMEDIA AVS4YOU Bundle(includes AVS Video Converter) from VISA2013003638

Wired NIC 98:90:96:D4:73:7B

TECHS Submitted by Service Request Desk Contact ucshelpdesk@wou.edu 88925
Primary Technician Contact rring14@wou.edu 88925

Tracking

Entered by Date Memo
Ryp Ring
Email

Public
Entered by Date Memo
Ryp Ring Oct 18, 2016 02:25 PM 
Status changed from (1) Pending to (5) Completed
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Ryp Ring Oct 18, 2016 02:25 PM 
Went over and installed and licensed AVS
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Ryp Ring Oct 18, 2016 02:25 PM 
Task reassigned to Ryp Ring.
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Service Request Desk Oct 18, 2016 12:48 PM 
****This is an email****
Recently, we updated a PC in the DPS control room.
 At the time, I was in a rush because it was for
the HD Server.

That PC still needs to have the following software
program installed, which we have a license for:

AVS Converter

PC# is 20141248[Edit Inv]

I am waiting to convert files now.

Thanks,
Deborah
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