Service Request Ticket - # 61793

Service Request Information

CONTACT Name Singson, Beeb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 20, 2016 11:12 AM
Department Natural Science Division Phone 89274
Location Email singsonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110895[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2BSY4V1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BSY4V1 Location PDR 2023 Giveaway

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:12:83

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Oct 21, 2016 12:00 PM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor Oct 21, 2016 09:47 AM 
Plugged in cable again and now connected to
network. I updated the computer and left a note
for him on what I did.
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Tim Taylor Oct 20, 2016 12:00 PM 
tryed new network cable, but didnt work.
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Ranjit Kayastha Oct 20, 2016 11:30 AM 
Task reassigned to Tim Taylor.
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Hallie Jensen Oct 20, 2016 11:12 AM 
A professor is trying to log in but cant because
it says that there is no network coverage and it
is not allowing it. Said that they were having
similar problems earlier on this week.
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