Service Request Ticket - # 61824

Service Request Information

CONTACT Name Tankersley, Daniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2016 11:51 AM
Department Creative Arts Phone 89658
Location Email tankersley@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130052[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL136034 Location PDR

Model ColorQube 8870 Hostname itc104.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.114.77 Metered Code: 8916 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:2D:56:DC

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Oct 24, 2016 02:48 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Oct 24, 2016 02:47 PM 
Shandelle fixed it
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Ranjit Kayastha Oct 24, 2016 02:47 PM 
Task reassigned to Ranjit Kayastha.
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Kirsten Fauser Oct 24, 2016 11:51 AM 
The printer in ITC 104 is having the error
 "ink sticks are jammed."

There are no more scheduled classes in that 
room for the rest of the day.
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