Service Request Ticket - # 61837

Service Request Information

CONTACT Name Pfaff, Kai   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 25, 2016 09:16 AM
Department Deaf Studies and Professional Studies Phone 88322
Location Email pfaffk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130829[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MMP3N3DV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.13 (High Sierra) Software MS Office 2011 Std for MAC from P0094107;

Wired NIC 0C:4D:E9:9D:84:0F


Wireless NIC 3C:15:C2:EC:97:D4


Bluetooth NIC 3C:15:C2:EC:97:D5

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Oct 25, 2016 09:56 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Oct 25, 2016 09:56 AM 
Done!
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Shina Oladiti Oct 25, 2016 09:43 AM 
Task reassigned to Adeshina Oladiti.
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Megan Thibeault Oct 25, 2016 09:19 AM 
Printing over wifi doesn't work well, probably why
she can't print
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Amy Anderson Oct 25, 2016 09:16 AM 
Emailed asking for availability 
****This is an email****
Mac ID #20130829[Edit Inv]

Unable to print from laptop to downstairs copy machine.

Also, need ethernet cord to manually connect work laptop to 
wall outlets when wifi is down. I noticed that is an issue 
occasionally.

Thanks!
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