Service Request Ticket - # 61848

Service Request Information

CONTACT Name Taylor, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 26, 2016 03:52 PM
Department Natural Science/ Earth and Physical Science Phone 88398
Location Email taylors@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20110784[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 8M7T3V1 Description Dell Precision T7500 1.6GHz, 4M L3, 4.8GT/s
Serial No. 8M7T3V1 Location PDR

CPU Dual Quad Core Intel Xeon E5603(1.6GHz, 4M L3)


OS Windows 10 Enterprise 64bit Software MS Office Pro Plus 2010 from P0085311, Adobe Design and Web Prem. CS6 WIN from P0085311, ARCGIS, IDRISI Selva single stand Alone UPG from Taiga from VISA2013004060

Wired NIC 18:03:73:1C:21:B4


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public

Entered by Date Memo
John Rushing Sep 25, 2017 12:30 PM
Status changed from (1) Pending to (5) Completed
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John Rushing Sep 25, 2017 12:30 PM
All computers W20120856, W20110784, and W20130454 
have been finished and returned.  IDRISI Silva is 
now TeraSet, Silva can no longer be licensed. 
Computers were returned to Beeb.
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John Rushing Jun 06, 2017 02:15 PM
Steve called today and want to start working on 
this after the end of the term.  He will call us 
back.
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John Rushing Apr 26, 2017 03:32 PM
Sent Steve and email to see if we can schedule 
this upgrade.
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Tricia Flaherty Apr 19, 2017 10:24 AM
John,
can we check back with Steve on this task please.
 I just noticed 2 of these are still sitting on my
shelf.
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John Rushing Jan 31, 2017 10:35 AM
I sent an email today to see if he was ready to 
continue with the other two upgrades.
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John Rushing Jan 18, 2017 08:07 AM
I delivered the computer to him, he is going to 
test it out and then we will start on the others.
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John Rushing Jan 12, 2017 11:05 AM
sent email today 1/12 to schedule a time for 
delivery.
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John Rushing Jan 10, 2017 04:32 PM
Called and left a message to get access to 
deliver/install computer.
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John Rushing Nov 09, 2016 02:47 PM
Sent Bill K. and email.  He wanted to test the 
computers performance.
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John Rushing Nov 09, 2016 02:47 PM
Installed 500GB secondary HD for storage.
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John Rushing Nov 09, 2016 02:45 PM
Installed:
Adobe CS6 Design and Web Premium
ArcGIS
IDRISI Selva
Aquifer W32
Autodesk 2017
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John Rushing Nov 09, 2016 02:43 PM
SSD HD replaced with newer larger SSD.  The old 
SSD was given to Tricia.  Computer has been imaged 
and updated.
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Tricia Flaherty Oct 26, 2016 03:52 PM
Please discuss this project with Megan before
starting.  
We have ordered 3qty 1TB SSD drives to be added to
these Dell Precision boxes I also ordered some 3.5
to 2.5 drive adapter in case they are needed, let
me know so I can charge for the adapters that are
actually used as they are currently stock items. 
The SSD drives are at my desk so please come see
me for them.  Steve had some more detailed
conversations with Bill as far as other
configuration changes to make to improve the
performance of these stations. Please also talk
with Bill to get more specifics on this. 

Here is information that Steve Emailed me
*******
Hi Tricia - I've chatted with Bill about upgrading
the three Dell Precision Towers I have, installing
solid state drives to improve performance,
mimicking what we accomplished in NS216 for GIS work

The machines in question are:

Room NS210  WOU20120856  T7600 Precision
Room NS216A WOU20110784 T7500 Precision
Room NS022 WOU20130454  T7610 Precision

The goal is to upgrade these machines with solid
state drives and related mounting bracket adapters
to improve performance to mimic the machine set up
we have in NS216 computer lab.  I discussed this
situation with Bill, and we'll also need to
reconfigure the machines and how the hard-drives
are organized as well, separating executable
software from data.

******
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