Service Request Ticket - # 61855

Service Request Information

CONTACT Name Bliss, Ann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 27, 2016 12:42 PM
Department Humanities/ English, Writing & Linguistics Phone 88368
Location Email blissa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150271[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 2C0GH72 Description Dell Latitude E6440, i7-4610M Processor
Serial No. 2C0GH72 Location Going to PDR

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 or higher(MS Desktop Ed license) from XXXX2015004715

Wired NIC F8:CA:B8:48:B9:9B


Wireless NIC 80:00:0B:D1:EC:4B


Bluetooth NIC 80:00:0B:D1:EC:4F

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Nov 17, 2016 04:59 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Ranjit Kayastha Nov 17, 2016 04:59 PM 
DONE!!
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Ranjit Kayastha Nov 17, 2016 03:29 PM 
Task reassigned to Ranjit Kayastha.
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Megan Thibeault Nov 17, 2016 02:12 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Nick Wanderschied Nov 17, 2016 01:18 PM 
Says she may need help transferring files as well.
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Ranjit Kayastha Nov 11, 2016 09:26 AM 
Left VM to follow up on time availability.
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Shina Oladiti Nov 08, 2016 09:56 AM 
Left VM to follow up on time availability.
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Ranjit Kayastha Nov 07, 2016 11:30 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Shina Oladiti Nov 04, 2016 01:33 PM 
Task reassigned to UCS Tech.
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Shina Oladiti Nov 04, 2016 01:33 PM 
Sent an email for availability.
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Shina Oladiti Nov 04, 2016 01:29 PM 
Prepped and ready to be delivered. It is back on
the counter.
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Ranjit Kayastha Nov 02, 2016 04:02 PM 
Move in AD to FacStaff-Humanities-HSS
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Shina Oladiti Oct 31, 2016 08:09 AM 
Imaging completed! doing the rest updates
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Shina Oladiti Oct 28, 2016 12:52 PM 
Imaging in progress.....
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Courtney Croy Oct 27, 2016 12:42 PM 
GFA EQUIP SETUP: A Dell latitude laptop W#20150271[Edit Inv] is to 
be setup and delivered for Ann Bliss in HSS 320. This will be 
replacing laptop W#20091429[Edit Inv]. The new laptop is located in 
ITC 008 on the counter across from the storage wall.
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