Service Request Ticket

Service Request Information

CONTACT	Name	Metzgar, Cori	Date	Oct 28, 2016 04:48 PM
	Department	Athletics	Phone	88312
	Location		Email	metzgarc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090929 (opens in a new window)	Bldg/Room	ITC 007
	Service Tag	HVKTQL1	Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	hvktql1	Location	008(Underneath the standup desk)
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro, 64 bit	Software	WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074772
	Wired NIC	00:26:B9:8E:56:85

TECHS	Submitted by	Kyle Arthenayake	Contact	karthenayake14@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Nov 01, 2016 09:54 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Nov 01, 2016 08:48 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Shina Oladiti	Nov 01, 2016 08:27 AM	Left VM.	Add Attachment
Megan Thibeault	Nov 01, 2016 07:50 AM	full c drive? take off domain and re-add?	Add Attachment
Megan Thibeault	Nov 01, 2016 07:31 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Kyle Arthenayake	Oct 28, 2016 04:48 PM	Cori is trying to log in her assistants computer and switch users once the computer is locked with her assistant logged in. Trying to play music off that computer only computer to play music off of. Is trying to be able to log in on that computer	Add Attachment