Service Request Ticket - # 61873

Service Request Information

CONTACT Name Gonzalez, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 31, 2016 09:00 AM
Department College of Liberal Arts and Sciences Phone 88488
Location Email gonzalezh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20111150[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8570/DN Color Printer
Serial No. XFN129181 Location PDR 2023 Giveaway

Model 8570/DN Hostname
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, NOT A STUDENT TECH PRINTER Ink/Toner Refill

Wired NIC 9C:93:4E:02:75:2C

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Oct 31, 2016 09:30 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Oct 31, 2016 09:30 AM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Oct 31, 2016 09:30 AM 
Done!
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Kyle Arthenayake Oct 31, 2016 09:01 AM 
printer in  DFSC 113. Asked if there were any
error codes, she said there was not. She said the
printer would act normal and box would pop up
saying that it failed to print.
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Kyle Arthenayake Oct 31, 2016 09:00 AM 
****This is an email****
As of last week we had a loaner printer in DFSC
113. Well I just tried to printer ot it and the
printing failed. I went downstairs to check the
printer and it is plugged in and turned on, just
not printing.
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