Service Request Ticket - # 61895

Service Request Information

CONTACT Name Singson, Beeb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 01, 2016 03:45 PM
Department Natural Science Division Phone 89274
Location Email singsonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141251[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 7KTHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 7KTHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; ADDED from Lab software- Google Earth and Pasco Capstone

Wired NIC 98:90:96:D6:47:A5

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Nov 09, 2016 03:28 PM 
Status changed from (2) Scheduled to (5) Completed
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Ranjit Kayastha Nov 09, 2016 03:28 PM 
The setup is completed. The longer machine that he
has in the place where all the computers are kept
for two weeks with the blue tape on it. 

I got back his monitor W#20071085[Edit Inv] and PDR it.
I gave him one more monitor W#20111019[Edit Inv].

Updated the inventory.

DONE!!
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Shina Oladiti Nov 09, 2016 01:56 PM 
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha Nov 07, 2016 04:35 PM 
Status changed from (1) Pending to (2) Scheduled
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Ranjit Kayastha Nov 07, 2016 04:35 PM 
Status changed from (1) Pending to (2) Scheduled
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Ranjit Kayastha Nov 07, 2016 04:35 PM 
Installed both the Softwares.

Called him and scheduled for 2 0r 3 (Wednesday)
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Tricia Flaherty Nov 07, 2016 10:01 AM 
From NS LAB software:
T:\PASCO_Capstone\Capstone_v1_4CollegeUnivLicense

T:\Google Earth
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Shina Oladiti Nov 07, 2016 09:54 AM 
He is available all week except Tuesday's and
noon(out for lunch).
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Shina Oladiti Nov 07, 2016 09:52 AM 
He wants Google Earth and Pasto Capstone installed
before delivery.
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Shina Oladiti Nov 04, 2016 11:56 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Nov 04, 2016 11:56 AM 
Sent an email for availability.
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Shina Oladiti Nov 04, 2016 11:54 AM 
*****************************************
Update in AD
*****************************************
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Shina Oladiti Nov 04, 2016 11:54 AM 
Prepped and ready to be delivered. It is back on
the counter across the storage wall.
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Ranjit Kayastha Nov 03, 2016 04:23 PM 
Task reassigned to New Equip. Setup.
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Shandelle Plasker Nov 02, 2016 04:59 PM 
Task reassigned to UCS Tech.
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Ranjit Kayastha Nov 02, 2016 04:10 PM 
Started Imaging....

The computer is in the standup desk.
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Courtney Croy Nov 01, 2016 03:45 PM 
NEW EQUIP SETUP: A Dell Desktop CPU W#20141251[Edit Inv] and 
monitor W#20141033[Edit Inv] are to be set up and delivered for 
Beeb Singson. He has a loaner cpu of W#20101057[Edit Inv].  The 
new equipment is located in ITC 008 on the counter across 
from the storage wall.
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