Service Request Ticket

Service Request Information

CONTACT	Name	Wade, Philip	Date	Nov 02, 2016 08:43 AM
	Department	Natural Science Division	Phone	88225
	Location		Email	wadep@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20100868 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell 19-in P190S Flat Panel Monitor #P190SB3
	Serial No.	CN0RNMH67444512GBTHS	Location	PDR

TECHS	Submitted by	Amy Anderson	Contact	adanderson13@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Nov 02, 2016 12:17 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Nov 02, 2016 12:17 PM	Machine is back to it's station, and working perfectly.	Add Attachment
Shina Oladiti	Nov 02, 2016 12:16 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Shina Oladiti	Nov 02, 2016 11:57 AM	The machine is done, ready to be delivered.	Add Attachment
Tim Taylor	Nov 02, 2016 09:41 AM	attached to w#20100863 is a sheet for 1 and 3 blinking lights and how to isolate the hardware that is having the issue	Add Attachment
Ranjit Kayastha	Nov 02, 2016 09:38 AM	Check the 5 computers that Wade said. Also checked the whole lab. All the machine is working fine now. One has an issue and has blinking 1 and 3 W#20100863 This is in the office.	Add Attachment
Amy Anderson	Nov 02, 2016 08:43 AM	**This is an email** WOU 20100868 WOU 20100869 WOU 20100871 WOU 20100872 WOU 20100873 In room NS 114 are not starting. They go through the "FIX IT" mode and then do not work (Windows does not open). Please come and take a look. Room NS 114 is available all day today NOV 2 Please contact Philip Wade or Beeb S Thank you	Add Attachment