Service Request Ticket - # 61903

Service Request Information

CONTACT Name Darden, Vicki   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 02, 2016 10:08 AM
Department Deaf Studies and Professional Studies Phone 88803
Location Email dardenv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20131016[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25MR20ZF8J7 Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155, Screemflow v4.5; CAMTASIA for Mac v3 VISA2017007245 MARCH2018;

Wired NIC 68:5B:35:D4:26:20


Wireless NIC 88:63:DF:8C:13:65


Bluetooth NIC 88:63:DF:8C:13:66

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Nov 02, 2016 11:21 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Nov 02, 2016 11:21 AM 
It was on her Mac laptop. Wifi issue.

Fixed.!!
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Ranjit Kayastha Nov 02, 2016 10:24 AM 
Task reassigned to Ranjit Kayastha.
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Kyle Arthenayake Nov 02, 2016 10:08 AM 
The network keeps dropping from her computer, she
is hooked up and then the internet will go out,
she keeps having to reconnect over and over again
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