Service Request Ticket - # 61905

Service Request Information

CONTACT Name Poage, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 02, 2016 11:21 AM
Department Deaf Studies and Professional Studies Phone 88758
Location Email poagek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20071157[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Canon -ImageClass MF6540
Serial No. dkf11122 Location PDR

Model mf6590 Hostname
Notes Ink/Toner Refill
TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Nov 02, 2016 11:47 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Nov 02, 2016 11:47 AM 
There is two different power buttons which she was
selecting the wrong one. Her USB A to B was not
plugged into the the printer. Plugged everything
in and turned the printer on. Had her test print
and everything looks good.
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Kirsten Fauser Nov 02, 2016 11:21 AM 
Printer wont turn on and her computer is not 
connecting to it. 
Would like help before her 1pm class.
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