Service Request Ticket - # 61915

Service Request Information

CONTACT Name Brown, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 03, 2016 11:25 AM
Department Business Services Phone 88171
Location Email brownd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120525[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Macbook Air 13-in, 256GB Flash Storage #Z0ND
Serial No. C02JL37UDRVG Location PDR 2023 Giveaway

CPU Intel Core i7(2.0GHz, 4MB L3 cache)


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 for MAC std from P0087457

Wireless NIC 98:FE:94:42:70:52


Bluetooth NIC 98:FE:94:42:70:53

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact rring14@wou.edu 88925

Tracking

Entered by Date Memo
Ryp Ring
Email

Public
Entered by Date Memo
Ryp Ring Nov 04, 2016 03:15 PM 
Status changed from (1) Pending to (5) Completed
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Ryp Ring Nov 04, 2016 03:15 PM 
Delivered the two macbooks to Dawn's office.
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Ryp Ring Nov 04, 2016 12:00 PM 
Task reassigned to Ryp Ring.
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Ryp Ring Nov 04, 2016 11:29 AM 
20120525[Edit Inv] done with setup
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Ryp Ring Nov 04, 2016 09:31 AM 
20130316[Edit Inv] done with setup
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Nick Wanderschied Nov 03, 2016 12:50 PM 
Picked these up. They are on the stand up bench.
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Hallie Jensen Nov 03, 2016 11:25 AM 
Hello,

I have two Macbooks that we'd like to have
re-imaged.  They are locked in TH 104, but please
see me in TH 103 to get them. 

#20120525[Edit Inv]
#20130316[Edit Inv]

Thank you,

Dawn Brown
The Research Institute at Western Oregon University
345 N Monmouth Ave
Monmouth OR 97361
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