Service Request Ticket - # 61927

Service Request Information

CONTACT Name Hill, Shirley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 03, 2016 12:26 PM
Department Student Health & Counseling Center Phone 88313
Location Email hillsv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160440[Edit Inv] (opens in a new window) Bldg/Room SHCC 102
Service Tag 4GV8CG2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. 4GV8CG2 Location Shirley Hill,SHC Medicat replacing W#20120621

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511

Wired NIC 18:DB:F2:30:90:62


Wireless NIC 90:CD:B6:41:41:09

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Nov 23, 2016 01:12 PM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Shina Oladiti Nov 11, 2016 11:11 AM 
Called her and i was told she would be out of
office until next Friday.
Add Attachment
Shina Oladiti Nov 09, 2016 04:29 PM 
Setup is done, but she said she needs RemoteScan
Enterprise on her machine which she use to print
from the medicat. I plan on checking with her
tomorrow after she install medicat on her computer
to know if the epson scan connected is going to work.
 Add Attachment
Shina Oladiti Nov 09, 2016 01:55 PM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Ranjit Kayastha Nov 09, 2016 08:59 AM 
****This is an email****
Hi Ranjit,

I have a conflict at 3 today; I called over and
changed it to 3:15.
Add Attachment
Ranjit Kayastha Nov 08, 2016 11:50 AM 
Status changed from (6) Ready to Deliver to (2) Scheduled
 Add Attachment
Ranjit Kayastha Nov 08, 2016 11:50 AM 
Status changed from (6) Ready to Deliver to (2) Scheduled
 Add Attachment
Ranjit Kayastha Nov 08, 2016 11:50 AM 
****This is an email****
Hi Ranjit,

Tomorrow (Nov. 9th) at 3:00 would be good.

Thanks,

Shirley
Add Attachment
Ranjit Kayastha Nov 07, 2016 01:19 PM 
Status changed from (1) Pending to (6) Ready to Deliver
 Add Attachment
Ranjit Kayastha Nov 07, 2016 01:19 PM 
Sent email asking for availability.
 Add Attachment
Ranjit Kayastha Nov 07, 2016 01:19 PM 
Moved in AD to FacStaff-Student Health-Computers
 Add Attachment
Ryp Ring Nov 04, 2016 04:50 PM 
Task reassigned to UCS Tech.
 Add Attachment
Ryp Ring Nov 04, 2016 04:50 PM 
**UPDATE IN AD**
 Add Attachment
Ryp Ring Nov 04, 2016 04:50 PM 
Finished rest of setup, ready to be delivered. I 
put it in its bag next to Tricia's desk
 Add Attachment
Ranjit Kayastha Nov 04, 2016 08:47 AM 
 
Started Imaging....

The laptop is in the standup desk.
 Add Attachment
Courtney Croy Nov 03, 2016 12:26 PM 
NEW EQUIP SETUP: A Dell Latitude laptop W#20160440[Edit Inv] is 
to be set up and delivered for Shirley Hill in Student Health 
and Counseling. This is located in ITC 008 on the counter 
across from the storage wall. 
*Trisha Guy can be used as a secondary contact.
 Add Attachment