Service Request Ticket - # 61930

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 03, 2016 01:00 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20140112[Edit Inv] (opens in a new window) Bldg/Room HL 106
Service Tag 1P4TS12 Description Dell Wyse P25 Zero Client with 32MB Flash/512MB
Serial No. 1P4TS12 Location 24 Hour lounge/LAB Station#15

CPU Teradici TERA2321 PCoIP


OS Unknown Software Microsoft Office Pro Plus 2013 from P0095097, Microsoft VDA subscription from P0095097, VMWare View Premier with Maint from P0095097

Wired NIC 00:80:64:CC:AD:E5

TECHS Submitted by Service Request Desk Contact ucshelpdesk@wou.edu 88925
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

Public
Entered by Date Memo
Nick Wanderschied Nov 03, 2016 03:16 PM 
Bringing W20140401 over to plug it in.
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Nick Wanderschied Nov 03, 2016 02:21 PM 
Status changed from (1) Pending to (5) Completed
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Nick Wanderschied Nov 03, 2016 02:21 PM 
Got product info
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Service Request Desk Nov 03, 2016 01:00 PM 
Task reassigned to Nick Wanderschied.
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Service Request Desk Nov 03, 2016 01:00 PM 
Chris called from the HL and said there is a VDI
station without a power supply.  He also said
there was no W# sticker on it.

Please update ticket with W#
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