Service Request Ticket - # 61969

Service Request Information

CONTACT Name Maciel, Denisse   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 09, 2016 10:39 AM
Department Financial Aid Phone 88476
Location Email macield@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100433[Edit Inv] (opens in a new window) Bldg/Room WEL
Service Tag Description Xerox Phaser 3600DN Monochrome Laser Printer
Serial No. MHB891295E Location Empty

Model P3600/DN Hostname financialaid.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V, PRINTER MAINT: Xerox Phaser 3600 fuser unit 110volt part#126N00324 from VISA2012003442 MAY2013 SR50471; Xerox 3600 Fuser 110V, New #126N00324 from VISA2014004513 SR56381 APRIL2015; PRINT MAINT: Xerox 3600 Fuser Maintenance Kit, 110V, New #3600-Z1, VISA2016005798, OCT2016, SR61718 Ink/Toner Refill

Wired NIC 00:00:AA:BE:4C:89

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Nov 09, 2016 11:16 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Ranjit Kayastha Nov 09, 2016 11:16 AM 
Removing and adding it back again fixed it.
 Add Attachment
Ranjit Kayastha Nov 09, 2016 11:05 AM 
Task reassigned to Ranjit Kayastha.
 Add Attachment
Kyle Arthenayake Nov 09, 2016 10:41 AM 
message says " windows needs to install and
download a driver.."
 Add Attachment
Kyle Arthenayake Nov 09, 2016 10:39 AM 
I am having trouble printing. My printer is FA -
Shared and I get this message:
Add Attachment