Service Request Ticket - # 61989

Service Request Information

CONTACT Name Marsaglia, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 10, 2016 01:03 PM
Department Computer Science Division Phone 88991
Location Email jcm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20160447[Edit Inv] (opens in a new window) Bldg/Room ITC 310
Service Tag Description Microsoft Surface Pro 4 - 256GB/Intel Core i5/256GB/8GB Ram
Serial No. 034279363753 Location Computer Science Division

CPU Intel Core i5-6300U (Dual Core, 2.4GHz, 3MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511

Wireless NIC 98:5F:D3:E5:C1:38


Bluetooth NIC 98:5F:D3:E5:C1:39

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Nov 17, 2016 11:20 AM 
Status changed from (2) Scheduled to (5) Completed
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Megan Thibeault Nov 17, 2016 11:20 AM 
setup and delivered.
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Megan Thibeault Nov 15, 2016 03:21 PM 
Status changed from (6) Ready to Deliver to (2) Scheduled
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Megan Thibeault Nov 15, 2016 10:39 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Megan Thibeault Nov 15, 2016 10:05 AM 
****This is an email****
John,

I have your Surface Pro ready to be delivered.
When would be a good time to come by?

Thanks,
Megan
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Courtney Croy Nov 10, 2016 01:04 PM 
This will be replacing Dell Laptop W#20120705[Edit Inv]
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Courtney Croy Nov 10, 2016 01:03 PM 
GFA EQUIP SETUP: A Microsoft Surface Pro 4 W#20160447[Edit Inv] 
is to be set up as Windows 10 Pro. This has a few 
accessories: keyboard, mouse (W#20130461) and case are 
all with it. This is located in ITC 008 on the counter across 
from the storage wall.
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