Service Request Ticket - # 61997

Service Request Information

CONTACT Name Love, Tommy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 11, 2016 04:36 PM
Department Advancement & Foundation Phone 88134
Location Email lovet@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20120857[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Officejet Pro 8100 Color Inkjet ePrinter #CM752A
Serial No. CN2C8BVHT5 Location PDR 2023 Giveaway

Model CM752 Hostname
Notes Up To 20 ppm Black/16 ppm Color Borderless Printing Up To 8.5x11" Automatic Duplex Printing Ethernet & Wi-Fi Connectivity Print From Mobile Devices ePrint Compatible W-Fi Ink/Toner Refill BLK-HP950 Colors-Cyan, Magenta and yellow HP951

Wired NIC 28:92:4A:BA:FE:DB


Wireless NIC 84:34:97:AC:0C:01

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Kirsten Fauser Nov 11, 2016 04:40 PM 
Status changed from (1) Pending to (5) Completed
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Kirsten Fauser Nov 11, 2016 04:40 PM 
Priority changed from (3) Priority to (6) No Response Necessary.
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Kirsten Fauser Nov 11, 2016 04:40 PM 
Task reassigned to Service Request Desk.
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Kirsten Fauser Nov 11, 2016 04:36 PM 
Changed his ink cartridge and now is unable to 
print to his printer. 
Is available until 5pm.
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