Service Request Ticket - # 61999

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2016 08:06 AM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20120892[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. T4B009257 Location PDR

Model ColorQube 8870 Hostname lab-24hourroom/studentlounge.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK 140.211.112.13 Metered Code: 9344 RMA:XFL130630E Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783-Page Pack Metered #3414

Wired NIC 9C:93:4E:86:98:D2


TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public

Entered by Date Memo
Shandelle Plasker Nov 22, 2016 10:32 AM
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Nov 22, 2016 10:31 AM
This has been fixed and delivered back.
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Shandelle Plasker Nov 15, 2016 10:47 AM
Xerox came out and looked at this. Still not
fixed. They are ordering another part to and will
be back on Thursday.

Loaner has been installed for the time being.
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Shina Oladiti Nov 14, 2016 08:59 AM
Task reassigned to Shandelle Pepper.
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Shina Oladiti Nov 14, 2016 08:58 AM
Error code 94,526.00:405813
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Shina Oladiti Nov 14, 2016 08:19 AM
Task reassigned to Adeshina Oladiti.
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Kyle Arthenayake Nov 14, 2016 08:06 AM
have tried turning it off and on, error code still
comes up
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Kyle Arthenayake Nov 14, 2016 08:06 AM
Printer in 24 hour room is coming up with the
error code 9452600. 
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