Service Request Ticket - # 62002

Service Request Information

CONTACT Name Harrington, Julia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2016 09:43 AM
Department Creative Arts/Music Phone 88275
Location Email harringtonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140721[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 7P9XD42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:8B:28

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Nov 14, 2016 12:22 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Nov 14, 2016 12:22 PM 
DONE!!
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Ranjit Kayastha Nov 14, 2016 12:22 PM 
Updated the Inventory
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Ranjit Kayastha Nov 14, 2016 12:21 PM 
Gave her W#20100728[Edit Inv]
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Ranjit Kayastha Nov 14, 2016 11:49 AM 
Task reassigned to Ranjit Kayastha.
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Kyle Arthenayake Nov 14, 2016 09:43 AM 
Julia would like to add another computer screen to
her set up. Also would like help setting up I
cloud and making sure she is connected to a printer.
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