Service Request Ticket - # 62005

Service Request Information

CONTACT Name Brown, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2016 01:22 PM
Department Business Services Phone 88171
Location Email brownd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150775[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 63C5HC2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. 63C5HC2 Location PDR

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2015004715

Wired NIC 28:F1:0E:0E:CC:DA


Wireless NIC 40:49:0F:06:20:4B

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Kirsten Fauser Nov 14, 2016 01:26 PM 
Status changed from (1) Pending to (5) Completed
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Kirsten Fauser Nov 14, 2016 01:26 PM 
Priority changed from (3) Priority to (6) No Response Necessary.
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Kirsten Fauser Nov 14, 2016 01:26 PM 
Task reassigned to Service Request Desk.
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Kirsten Fauser Nov 14, 2016 01:22 PM 
****This is an email****
Hello,

Since I got a new computer, I have been unable 
to save a Banner report and open it to a 
browser.  I get this message but when I click 
yes, the browser doesn't appear.  

Inline image 2

Can you help me? 

Thank you,
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