Service Request Ticket - # 62018

Service Request Information

CONTACT Name Kimm, Clarence   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 15, 2016 01:13 PM
Department Business/Economics Division Phone 88346
Location Email kimmc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141256[Edit Inv] (opens in a new window) Bldg/Room WEST 207A
Service Tag DKTHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. DKTHV42 Location Clarence Kimm - Adjunct Station

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D5:FF:6B

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Nov 22, 2016 02:01 PM 
Status changed from (2) Scheduled to (5) Completed
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John Rushing Nov 22, 2016 01:52 PM 
Delivered on 11/22/16.
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Megan Thibeault Nov 22, 2016 08:59 AM 
Task reassigned to John Rushing.
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Megan Thibeault Nov 22, 2016 08:59 AM 
Priority changed from (3) Priority to (2) High Priority.
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Ranjit Kayastha Nov 17, 2016 03:23 PM 
Status changed from (6) Ready to Deliver to (2) Scheduled
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Shina Oladiti Nov 17, 2016 02:44 PM 
She want it setup on Nov. 22 at noon
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Nick Wanderschied Nov 17, 2016 02:34 PM 
Emailed asking for availability.
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Ranjit Kayastha Nov 16, 2016 03:57 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Nov 16, 2016 03:57 PM 
Moved in AD to FacStaff-Business & Economics-Computer
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Shina Oladiti Nov 16, 2016 12:07 PM 
Task reassigned to UCS Tech.
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Shina Oladiti Nov 16, 2016 12:07 PM 
sent email for availability
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Shina Oladiti Nov 16, 2016 12:05 PM 
**************************************
Update in AD
**************************************
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Shina Oladiti Nov 16, 2016 12:05 PM 
Prepped and ready to be delivered. It is back on
the rack
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Tim Taylor Nov 16, 2016 09:44 AM 
its imaged, just needs windows updates
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Courtney Croy Nov 15, 2016 01:13 PM 
GFA EQUIP SETUP: A Dell PC Desktop C: 20141256[Edit Inv] M: 
20141038[Edit Inv] are to be set up for Clarence Kimm in West House 
207A. These will be replacing C: 20110156[Edit Inv] and M: 20110209[Edit Inv].  
This is to be delivered either before Winter Break or after in 
January. This is located in ITC 008 in the hallway on the GFA 
Rack against the wall.
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