Service Request Ticket - # 62022

Service Request Information

CONTACT Name Beebe, Judy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 15, 2016 01:19 PM
Department Business/Economics Division Phone 88799
Location Email beebej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141260[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 2ZVHV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D5:FF:A5

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Nov 23, 2016 01:32 PM 
Status changed from (2) Scheduled to (5) Completed
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Ranjit Kayastha Nov 23, 2016 01:31 PM 
Did the setup. PDR the monitor, CPU is in 007 with
Blue Tape, updated the inventory.
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Tim Taylor Nov 23, 2016 10:02 AM 
Task reassigned to Ranjit Kayastha.
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Tim Taylor Nov 23, 2016 08:42 AM 
Task reassigned to Tim Taylor.
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Tim Taylor Nov 23, 2016 08:04 AM 
Task reassigned to Ranjit Kayastha.
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Shina Oladiti Nov 21, 2016 09:28 AM 
Status changed from (6) Ready to Deliver to (2) Scheduled
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Nick Wanderschied Nov 20, 2016 07:07 PM 
She will be in her office 8:45-9:45 Monday and Wednesday this 
week
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Nick Wanderschied Nov 17, 2016 02:33 PM 
Emailed asking for availability.
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Ranjit Kayastha Nov 17, 2016 10:53 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Nov 17, 2016 10:53 AM 
Moved in AD to FacStaff-Business & Economics-Computer
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Shina Oladiti Nov 16, 2016 04:33 PM 
Task reassigned to UCS Tech.
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Shina Oladiti Nov 16, 2016 04:32 PM 
Sent email for availability.
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Shina Oladiti Nov 16, 2016 04:31 PM 
***********************************
Update in AD
***********************************
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Shina Oladiti Nov 16, 2016 04:31 PM 
Prepped and ready for delivery. It is back on the
rack.
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Shina Oladiti Nov 16, 2016 04:31 PM 
Imaging completed.
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Courtney Croy Nov 15, 2016 01:19 PM 
GFA EQUIP SETUP: A Dell PC Desktop C: 20141260[Edit Inv] M: 
20141044[Edit Inv] are to be set up for Judy Beebe in West House 
102. These will be replacing C: 20110940[Edit Inv] and M: 20090994[Edit Inv].  
This is to be delivered either before Winter Break or after in 
January. This is located in ITC 008 in the hallway on the GFA 
Rack against the wall.
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