Service Request Ticket - # 62041

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 17, 2016 12:18 PM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130723[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 35M3M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35M3M02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:9A:92:29

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

Public
Entered by Date Memo
Nick Wanderschied Nov 17, 2016 04:58 PM 
Status changed from (1) Pending to (5) Completed
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Nick Wanderschied Nov 17, 2016 04:58 PM 
Delivered
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Ranjit Kayastha Nov 17, 2016 03:25 PM 
Task reassigned to Nick Wanderschied.
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Nick Wanderschied Nov 17, 2016 01:12 PM 
Task reassigned to UCS Tech.
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Nick Wanderschied Nov 17, 2016 01:12 PM 
Currently being sticked
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Nick Wanderschied Nov 17, 2016 01:00 PM 
Task reassigned to Nick Wanderschied.
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Megan Thibeault Nov 17, 2016 12:18 PM 
Sue would like W20130723 reimaged, can be picked
up whenever
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