Service Request Ticket - # 62051

Service Request Information

CONTACT Name Aguilar Arreola, Adela   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2016 10:25 AM
Department VP Student Affairs Phone 88303
Location Email aguilara@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090868[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro, 13-inch, aluminum #MB991LL/A
Serial No. W8944M7V66E Location PDR

CPU Intel Core 2 Duo 2.5GHz 3MB shared L2 cache


OS Unknown Software MS Office for MAC 2008 license from P0074352

Wired NIC 64:B9:E8:C1:DD:38


Wireless NIC 00:26:BB:1B:37:77


Bluetooth NIC 60:FB:42:79:2D:74

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

Public
Entered by Date Memo
Nick Wanderschied Nov 22, 2016 11:00 AM 
Task reassigned to Nick Wanderschied.
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Nick Wanderschied Nov 22, 2016 11:00 AM 
Task reassigned to Nick Wanderschied.
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Nick Wanderschied Nov 22, 2016 11:00 AM 
Done
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Megan Thibeault Nov 22, 2016 10:38 AM 
Status changed from (1) Pending to (2) Scheduled
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Megan Thibeault Nov 22, 2016 10:38 AM 
Priority changed from (3) Priority to (2) High Priority.
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Kyle Arthenayake Nov 21, 2016 10:29 AM 
Kyle,

Today Nov 21 - after 2pm
Tomorrow Nov 22 - I am available 7am - 11am and
2pm-6pm
Wednesday Nov 22 - I am available from 7am - 10am
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Kyle Arthenayake Nov 21, 2016 10:25 AM 
Hi there,

Last year I had some work done on my Mac laptop
and just realized I no longer have Garage Band on
it. I use it to record meetings and would like to
get it back.

Mac#: 20090868[Edit Inv]
Located in WUC 121A

Thanks!
Adela
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